Meet the Team

Our team brings together field problem solving, customer communication, and practical repair coordination. We believe good pool leak work depends on listening carefully, documenting observations, and explaining the reasoning behind each recommendation.

The People You Will Work With

Daniel Ortega

Founder and Lead Pool Leak Specialist

Daniel founded Pool Leak Detection Chandler after years of working around residential pools and becoming frustrated by repairs made without a clear diagnosis. He enjoys the investigative side of the trade, particularly tracing confusing water-loss patterns through plumbing and equipment systems. Outside work, he spends time exploring Arizona trails with his family and enjoys restoring older tools in his garage.

Elena Martinez

Customer Service and Project Coordinator

Elena helps customers explain their pool concerns, organize relevant details, and understand the steps involved in scheduling and repair planning. She enjoys turning complicated technical information into clear, useful conversations. A longtime East Valley resident, she likes gardening with desert-adapted plants and spending weekends with her extended family.

Marcus Hill

Pool Testing and Repair Technician

Marcus supports pool inspections, plumbing evaluation, and repair preparation with an emphasis on careful observation and organized work. He particularly enjoys troubleshooting equipment connections and learning how different pool systems are assembled. Away from the job, he spends his spare time working on bicycles and exploring local cycling routes around Chandler and Gilbert.

How We Work Together

We begin by listening to the customer's description of the problem. Water-loss patterns, equipment behavior, recent repairs, and visible symptoms all provide useful clues. Daniel leads the diagnostic approach, Marcus supports suitable field testing and preparation, and Elena helps keep communication organized. The team works from observations toward conclusions rather than assuming the cause before the pool has been evaluated.

We believe customers should understand what is being done and why. When testing indicates a likely problem, we discuss the evidence and practical next steps. When findings are uncertain or specialist input is needed, we say so. Our aim is a respectful, understandable process that helps homeowners and property managers make better decisions about their swimming pools.

Read more about the company on our About Us page, or see the services we provide.

Talk With Us About Your Project

Tell us how quickly your pool is losing water, whether the equipment is running normally, and what you have already checked. We will help you plan the next step.

Call (602) 833-5177

Free — no obligations